Privacy Policy
Your privacy and the security of your data are important to us. This privacy policy document describes the types of information that are or may be collected, used, or shared by Medigo SA when you visit our websites or use any of our applications.
If you have any additional questions or would like more information about our privacy policy or how we handle user data and personal information, or if you wish to withdraw your consent to the continued collection, use, or disclosure of your personal information, please do not hesitate to contact us at the address below.
Definitions
The website or any service we provide will be referred to as the “website” or “service”. External services or integrations of this kind will be referred to as “third-party provider” applications or “external service”.
As a customer of this service, you are a “User”, “Visitor”, or “You” under this agreement.
Owner and Data Controller
The controller responsible for processing your personal data for the website is
Medigo SA, Chemin de Clamogne 27, 1170 Aubonne,
referred to as “I”, “Me”, “Our”, “We”, or “Us”.
Owner contact email: privacy@medigo.ch.
Data We Collect
In accordance with standard log usage procedures, these files automatically record data when you visit the website. This information may include details about your web browser, cookies installed on your device, your IP address, your Internet Service Provider (ISP), your time zone and visit time, referring and exit pages, and the number of clicks. This information is intended to analyze trends, administer this website, track users’ movements on this website, and gather demographic information. It is not linked to any personally identifiable information. In addition, when you browse the website, we may collect information about the subpages you view.
We may also collect personal information about you, such as your name, the name of your organization/company, your address, your email address, or other personal data if you provide them to us during registration, purchase, or by contacting us in another way. We only request personal information when we genuinely need it to provide you with a requested service (for example, if you place an order through the website). We collect it by fair and lawful means, with your knowledge and consent. We also inform you of the reasons why we collect it and how it will be used.
Sharing Your Personal Information
We do not share, sell, trade, or rent any personally identifiable information with third parties unless required by law, if you violate our terms of use, or if it helps us facilitate our service. For example, the online store module may require the transfer of your data to third-party services such as payment solutions. We may also use analytics services such as Google Analytics, Meta (Facebook) Pixel, and others. Each of these services has its own privacy policy available directly on their respective websites.
In order to provide certain features, we may use other third-party services such as payment and accounting providers, support or communication providers, and other services. We reserve the right not to monitor how you interact with the services provided.
We may collect and use non-personal information to help us improve the service, personalize your experience, and analyze service usage. This privacy policy does not limit our use or disclosure of collected non-personal information. We reserve the right to collect, use, and disclose such non-personal information to our partners, advertisers, and other third parties at our sole discretion.
Cookies
We use different types of cookies on the website to improve its interactivity and optimize our services. These cookies may be placed either by Medigo SA or by third-party technical providers.
Cookie Management
At any time, you can accept, refuse, or modify your cookie preferences by clicking on the “Cookie Management” link on our website.
Cookies Used by the Website
1. Strictly Necessary Cookies
These cookies are essential to allow you to browse the website and use its features.
– XSRF (First-party cookie)
Used to strengthen website security. Expiration: 2 hours.
– Medigo_session (First-party cookie)
Used to remember changes made to customizable elements of web pages. Expiration: 2 hours.
2. Statistics and Audience Measurement Cookies
These cookies allow us to improve your experience by analyzing user navigation and measuring our website audience. They are used exclusively for statistical purposes to evaluate the relevance of content and the ergonomics of the website. These cookies do not allow us to identify you personally.
– _ga_Z477RQZHJB (First-party cookie)
Used to generate anonymous statistics on the use of our website via Google Analytics. Expiration: 1 year and 1 month.
– _ga (First-party cookie)
Used by Google Universal Analytics, a major update to Google’s widely used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in every page request on a website and is used to calculate visitor, session, and campaign data in website analytics reports. Expiration: 1 year and 1 month.
– _fbp (First-party cookie)
Used to qualify traffic between our website and Meta’s Facebook platform. Expiration: 3 months.
Managing and Refusing Cookies
You can configure your browser to refuse cookies or to be notified when a cookie is sent. However, disabling cookies may affect the proper functioning of certain parts of our website. You can generally find these options in the “Options” or “Preferences” menu of your browser.
Swiss Federal Act on Data Protection (FADP)
Under the Swiss Federal Act on Data Protection (FADP), our websites that process personal data from users located in Switzerland must obtain their prior, free, and informed consent. This includes cookies that are not strictly necessary for the basic functions of our websites but process personal data for other purposes, such as analytics or marketing.
General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a European law relating to data protection and privacy for all individuals within the European Union and the European Economic Area.
If you are a European resident, we are the data controller of your data and you have the right to know how your personal information is processed, what we have collected about you, and to request that this data be corrected, updated, or deleted. In addition, please note that your information may be transferred outside Europe, including to Canada and the United States. Please contact us if you have any questions regarding your rights under the GDPR. For more information or complaints, please contact your local data protection authority.
Data Retention
We retain collected information as long as necessary to provide you with the requested service or until you ask us to delete this information. The data we store is protected by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Customer passwords that we may store are stored in hashed form, and the original password cannot be recovered.
Email Communication
We may communicate with you by email or telephone in response to your requests or send you service-related announcements based on the personal information you provide to us. We may also use your personal information to send you updates and other promotional communications if we have received your consent. If you no longer wish to receive these email updates, you may opt out at any time by following the instructions included in each communication. This is generally done through an “unsubscribe” link.
Links to Other Websites
Our website may contain links to and from third-party websites or services that are not operated by us. If you follow a link to one of these websites and are redirected to a third-party website, please note that these websites have their own privacy policies and that we accept no responsibility for these policies or practices. Please review the privacy policy of each website you visit before submitting any personal information to such websites.
Do Not Track
This website does not alter its data collection and usage practices when your browser sends the “Do Not Track” signal.
Business Transfers
In the event that Medigo SA or substantially all of our assets are acquired, or in the event that Medigo SA goes bankrupt or ceases operations, your personal information would be one of the transferred or acquired assets by a third party that may continue to process your personal information. You acknowledge and agree that such transfers may occur and are permitted by this privacy policy, and that any acquirer of our assets may continue to use your personal information as described in this policy.
Changes
We reserve the right to update or modify this privacy policy at any time and without prior notice. We will publish these changes on this page. Therefore, please review this document whenever you provide us with personal information. This policy is effective as of March 1, 2023. If you continue to use the website, this means that you accept the terms of this revised privacy policy. We suggest that you regularly review this Privacy Policy if you are concerned about how your information is used.
Consent
By using our website, you hereby consent to our privacy policy and agree to its terms.
Contact
For any additional information or if you wish to exercise your rights regarding your personal data, you may contact us directly at the following address:
Medigo SA
Chemin de Clamogne 27
1170 Aubonne
Last updated: Sep 27, 2024